Shipping policy
Shipping & Delivery Policy
Last updated: August 18, 2026
Thank you for shopping with us! We work with trusted third-party fulfillment partners to get your orders processed and shipped directly to you.
Please review the information below before placing your order.
Order Processing
Orders are processed after your order has been successfully placed and payment has been confirmed.
Processing and shipping times can vary depending on the product, inventory availability, warehouse location, and shipping destination.
Because we offer products fulfilled from different locations, your order may be shipped from a U.S. warehouse or an overseas fulfillment location.
Estimated Shipping Times
For orders shipping within the United States:
U.S.-based products: approximately 2–5 business days
Overseas products: approximately 5–10 business days
Shipping estimates are not guaranteed delivery dates.
Some products may have different shipping times. Please review the shipping information displayed on the individual product listing before placing your order.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Shipping costs may vary based on the product, destination, shipping method, order size, and fulfillment location.
Order Tracking
Once your order has shipped, you may receive a shipping confirmation email containing tracking information.
Please allow some time for tracking information to update after your order has been shipped.
If tracking shows that your package has been delivered but you cannot locate it, please check around your delivery location and contact the carrier first. You may also contact us for assistance.
Delays
While we work hard to get your order to you as quickly as possible, shipping delays can occasionally happen because of:
Carrier delays
Weather
Holidays
High order volumes
Customs processing
Incorrect or incomplete shipping information
Other circumstances outside of our control
We cannot guarantee a specific delivery date.
If your order appears to be significantly delayed, please contact us with your order number so we can help investigate.
Incorrect Shipping Information
Please make sure your shipping address is accurate before completing your purchase.
If an order has already shipped and the shipping address was entered incorrectly, we may not be able to change the delivery address.
Additional shipping costs may apply if an order needs to be reshipped because of an incorrect or incomplete address.
Multiple Items in One Order
If you purchase multiple products, your items may arrive in separate packages.
This can happen when products are fulfilled from different warehouses or locations.
Don’t panic if everything doesn’t show up in one box. Your remaining items may still be in transit.
International Orders
International shipping availability and delivery times vary by destination.
Customers placing international orders are responsible for reviewing any applicable customs requirements, duties, taxes, or other fees that may be charged by the destination country, unless otherwise stated at checkout.
International delivery times may be longer than the estimates listed for U.S. orders.
Lost, Stolen, or Damaged Packages
Once an order has been shipped, delivery is handled by the applicable shipping carrier.
If your tracking information indicates that your package was delivered but you did not receive it, please contact the carrier as soon as possible.
If your package arrives damaged, please contact us promptly and provide your order number and photos of the damaged package and/or product so we can review the issue.
Contact Us
If you have questions about your order or shipping, please contact us using the contact information provided on our website.
Please include your order number so we can assist you as quickly as possible.
Thank you for shopping with us and supporting our small business!